Manual Order Reconciliation

If a payment order has expired, you can process it using the manual reconciliation feature.

Operation Steps

1. Click [Order Management] in the left menu
2. Click the [Reconcile] button
3. Fill in the popup form:
   • Transaction hash
   • Merchant order number
   • Confirmation password
4. Click [Confirm] to complete reconciliation

After successful reconciliation, you can view details in [Order Management] - [Reconciliation Records].